terms and conditions

Order Conditions for end customer



Prices do not include postage. We only accept payments by credit card (via Paypal) or payment in advance by money transfer or EURO cash (at your risk only).To see your total amount click on "view shopping cart" .

Here are the complete conditions:

General Shipping Terms for Germany
General Shipping Terms for the European Union (EU)
General Shipping Terms for all Countries Outside the European Union (EU)

 

 

General Shipping Terms for Germany

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Retinascan, c/o Burkhard Kerlin, Föhrenstrasse 34, 49090 Osnabruck, Germany
Email: webmaster@retinascan.de

The following terms apply for shipping within the Federal Republic of Germany. Supplies within the European Union (EU) and other foreign countries are governed by special EU shipping terms and shipping terms for abroad, respectively.

Prices
Prices are subject to change. In the event of a price increase, you as our customer are not bound to your order. All prices indicated include statutory value added tax. Prices do not include postage.

Your right to cancel in accordance with the law governing remote sales
The following right to cancel does not apply for sealed goods (audio recordings, video recordings, software on all kinds of data carriers) if you open or damage (unseal) the packaging.
Titles specially procured for you in accordance with your specifications are excluded from this right to cancel. This is especially the fact for all Retinascan label CD-Rs who are produced on demand and wil be sent unsealed in any case.

You are no longer bound to your order if you cancel it within 2 weeks of receiving the goods. Cancellation needn't include an explanation but must be made in writing on a permanent data carrier or by returning the actual article. Maintenance of this deadline means timely dispatch of your cancellation to Retinascan, c/o Burkhard Kerlin, Föhrenstrasse 34, 49090 Osnabruck, Germany.
In the event of a cancellation, we will remunerate any payments already received upon receipt of the returned merchandise. You are obliged to return to us the goods - for which the risk will be borne by us - if you have not already done so when sending us your letter of cancellation. You will be responsible for bearing the costs of returning the goods if the value of the merchandise ordered and being returned does not exceed 40 EUR .

Payments, Deliveries
1. In the case of deliveries within Germany, orders are usually dispatched by post within one week of receiving your order. Delivery is subject to us being provided with the correct goods in time. There shall be no compensation made unless delays are intentional and grossly negligent on our part. We retain the right to supply limited articles in standard quantities only.
2. Deliveries shall be paid for in advance, by credit card, money transfer or cash. Deliveries shall be paid immediately upon receipt of invoice and without any deductions. We do not accept liability for losses when sending cash or cheques.

Data Protection
We will store and use your data for dealing with the contents of the contract only (if necessary with affiliated companies and for checking creditworthiness) and in the framework of our email-newsletter. It goes without saying that your personal details will be treated confidentially. You can cancel your free issue of the newsletter at any time by simply notifying us in writing (email).

Place of Performance, Place of Jurisdiction, Partial Invalidity, Applicable Laws
1. The place of performance for all reciprocal services indicated in the contract including any claims to reimbursement shall be Osnabruck.
2. In business transactions with merchants and legal persons under public law, the place of jurisdiction for all legal disputes arising from the contract, including actions on dishonoured bills or cheques, shall be Osnabruck; we shall also be entitled to sue customers wherever the latter are based.
3. If any individual specifications of the delivery contract or these general shipping terms are or become invalid, this shall not affect the validity of the remaining specifications.
4. The laws of the Federal Republic of Germany shall apply for legal business or other legal relations with Retinascan. For contracts with an objective which can not be assigned to the consumer's professional or commercial activity, these laws shall only apply in as far as protection provided by mandatory provisions of the law in the country in which the consumer usually resides has not been revoked.

 

 

General Shipping Terms for the European Union (EU)

of
Retinascan, c/o Burkhard Kerlin, Föhrenstrasse 34, 49090 Osnabruck, Germany
Email: webmaster@retinascan.de

The following terms apply for shipping within the European Union. Supplies within Germany and other foreign countries are governed by special shipping terms and shipping terms for abroad.

Prices
Prices are subject to change. In the event of a price increase, you as our customer are not bound to your order. All prices indicated include statutory value added tax. Prices do not include postage.

Your right to cancel in accordance with the law governing remote sales
The following right to cancel does not apply for sealed goods (audio recordings, video recordings, software on all kinds of data carriers) if you open or damage (unseal) the packaging.
Titles specially procured for you in accordance with your specifications are excluded from this right to cancel. This is especially the fact for all Retinascan label CD-Rs who are produced on demand and wil be sent unsealed in any case.

You are no longer bound to your order if you cancel it within 2 weeks of receiving the goods. Cancellation needn't include an explanation but must be made in writing on a permanent data carrier or by returning the actual article. Maintenance of this deadline means timely dispatch of your cancellation to Retinascan, c/o Burkhard Kerlin, Föhrenstrasse 34, 49090 Osnabruck, Germany.
In the event of a cancellation, we will remunerate any payments already received upon receipt of the returned merchandise. You are obliged to return to us the goods - for which the risk will be borne by us - if you have not already done so when sending us your letter of cancellation. You will be responsible for bearing the costs of returning the goods.

Payments, Deliveries
1. In the case of deliveries within the EU, orders are usually dispatched by post within one week of receiving your order. Delivery is subject to us being provided with the correct goods in time. There shall be no compensation made unless delays are intentional and grossly negligent on our part. We retain the right to supply limited articles in standard quantities only.
2. Deliveries shall be paid for in advance, by credit card, international (EU) money transfer or cash by mail. We do not accept liability for losses when sending cash or cheques.

Data Protection

We will store and use your data for dealing with the contents of the contract only (if necessary with affiliated companies and for checking creditworthiness) and in the framework of our email-newsletter. It goes without saying that your personal details will be treated confidentially. You can cancel your free issue of the newsletter at any time by simply notifying us in writing (email).

Place of Performance, Place of Jurisdiction, Partial Invalidity, Applicable Laws
1. The place of performance for all reciprocal services indicated in the contract including any claims to reimbursement shall be Osnabruck.
2. In business transactions with merchants and legal persons under public law, the place of jurisdiction for all legal disputes arising from the contract, including actions on dishonoured bills or cheques, shall be Osnabruck; we shall also be entitled to sue customers wherever the latter are based.
3. If any individual specifications of the delivery contract or these general shipping terms are or become invalid, this shall not affect the validity of the remaining specifications.
4. The laws of the Federal Republic of Germany shall apply for legal business or other legal relations with Retinascan. For contracts with an objective which can not be assigned to the consumer's professional or commercial activity, these laws shall only apply in as far as protection provided by mandatory provisions of the law in the country in which the consumer usually resides has not been revoked.

 

 

General Shipping Terms for all Countries Outside the European Union (EU)


Retinascan, c/o Burkhard Kerlin, Föhrenstrasse 34, 49090 Osnabruck, Germany
Email: webmaster@retinascan.de

The following terms apply for shipping outside the European Union. Supplies within Germany and the European Union are governed by special shipping terms and shipping terms for abroad, respectively.

Prices
Prices are subject to change. In the event of a price increase, you as our customer are not bound to your order. All prices indicated include statutory value added tax. Prices do not include postage.

Payments, Deliveries
1. In the case of deliveries outside the EU, orders are usually dispatched by post within one week of receiving your order. Orders from abroad may take 3 - 4 weeks as they are sent out by ground mail. Delivery is subject to us being provided with the correct goods in time and we are thus not responsible for the unavailability of goods. There shall be no compensation made unless delays are intentional and grossly negligent on our part. We retain the right to supply limited articles in standard quantities only.
2. Deliveries shall be paid for in advance, by credit card or cash by mail. We do not accept liability for losses when sending cash or cheques.

Data Protection
We will store and use your data for dealing with the contents of the contract only (if necessary with affiliated companies and for checking creditworthiness) and in the framework of our email-newsletter. It goes without saying that your personal details will be treated confidentially. You can cancel your free issue of the newsletter at any time by simply notifying us in writing (email).

Place of Performance, Place of Jurisdiction, Partial Invalidity, Applicable Laws
1. The place of performance for all reciprocal services indicated in the contract including any claims to reimbursement shall be Osnabruck.
2. In business transactions with merchants and legal persons under public law, the place of jurisdiction for all legal disputes arising from the contract, including actions on dishonoured bills or cheques, shall be Osnabruck; we shall also be entitled to sue customers wherever the latter are based.
3. If any individual specifications of the delivery contract or these general shipping terms are or become invalid, this shall not affect the validity of the remaining specifications.
4. The laws of the Federal Republic of Germany shall apply for legal business or other legal relations with Retinascan. For contracts with an objective which can not be assigned to the consumer's professional or commercial activity, these laws shall only apply in as far as protection provided by mandatory provisions of the law in the country in which the consumer usually resides has not been revoked.

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